Interpersonal Communication
Core Communication
is the premier applied interpersonal communication skills course. You will learn six talking skills and five listening skills for resolving conflicts, making decisions, solving problems, and negotiating more effectively. These practical communication skills strengthen your relationships and increase your personal and professional opportunities.
Core Communication teaches a practical set of maps and skills central to any interpersonal situation and offers interactive principles and guides for relating effectively.
The course assumes that just one skilled person can positively influence a situation.
In Core Communication, you learn how to use:
Four Styles of Communication© to: Recognize ineffective and effective ways of talking and listening ~ Improve the quality of your communication
S.O.S.TM System to: Guarantee more effective decision-making Consider how an issue affects a whole relationship system Recognize how attitude and behavior reflect each other
The Awareness Wheel© Map to: Understand yourself better Apply 6 talking skills to be clear and congruent - to use Straight Talk appropriately when it is important to do so
The Listening Cycle© to: Tune in accurately to the other's perspective and Use 5 listening skills to connect - Attentive Listening
Interactive Principles and Guides to: Respond effectively to challenging situations ~ Build rapport, manage stress, and transform resistance
The Conflict Patterns Map to: Gain insight into your own pattern of handling conflict ~ Change an unsatisfactory pattern into a satisfactory one
The Map-an-Issues ProcessTM - 8-step guide that combines the 11 talking and listening skills to: Create best-fit, collaborative solutions to complicated issues and Deal with Personal, Relational, or Business concerns more productively
Special Processes to: Respond to negative communication styles and Reply to Fight or Spite Talk and mixed messages
In this engaging and positive Core Communication course, you learn to:
•Expand self-awareness.
•Increase understanding of others.
•Talk and listen more productively.
•Initiate faster, better resolutions to conflicts - inside yourself and with others.
•Reduce interpersonal tension and stress.
•Acquire greater skill in negotiating and facilitating change.
•Create successful approaches for handling difficult conversations.
•Recognize your own impact on others.
•Turn resistance into a resource.
•Enhance your personal power and influence.
•Develop confidence that you can communicate effectively in any situation.
Core Communication teaches a practical set of maps and skills central to any interpersonal situation and offers interactive principles and guides for relating effectively.
The course assumes that just one skilled person can positively influence a situation.
In Core Communication, you learn how to use:
Four Styles of Communication© to: Recognize ineffective and effective ways of talking and listening ~ Improve the quality of your communication
S.O.S.TM System to: Guarantee more effective decision-making Consider how an issue affects a whole relationship system Recognize how attitude and behavior reflect each other
The Awareness Wheel© Map to: Understand yourself better Apply 6 talking skills to be clear and congruent - to use Straight Talk appropriately when it is important to do so
The Listening Cycle© to: Tune in accurately to the other's perspective and Use 5 listening skills to connect - Attentive Listening
Interactive Principles and Guides to: Respond effectively to challenging situations ~ Build rapport, manage stress, and transform resistance
The Conflict Patterns Map to: Gain insight into your own pattern of handling conflict ~ Change an unsatisfactory pattern into a satisfactory one
The Map-an-Issues ProcessTM - 8-step guide that combines the 11 talking and listening skills to: Create best-fit, collaborative solutions to complicated issues and Deal with Personal, Relational, or Business concerns more productively
Special Processes to: Respond to negative communication styles and Reply to Fight or Spite Talk and mixed messages
In this engaging and positive Core Communication course, you learn to:
•Expand self-awareness.
•Increase understanding of others.
•Talk and listen more productively.
•Initiate faster, better resolutions to conflicts - inside yourself and with others.
•Reduce interpersonal tension and stress.
•Acquire greater skill in negotiating and facilitating change.
•Create successful approaches for handling difficult conversations.
•Recognize your own impact on others.
•Turn resistance into a resource.
•Enhance your personal power and influence.
•Develop confidence that you can communicate effectively in any situation.